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Appteria

For hotels, agritourisms, B&Bs and villas in Tuscany

More revenue per guest, less back-and-forth on WhatsApp

Stayly turns your check-in message into a digital concierge. Guests scan one QR code and get your house guide, your services, and a simple way to ask for what they need, while you keep control of every request from one place.

Built by Appteria, the tech partner already running booking engines and AI tools for 20+ properties across Tuscany.

Guide home screen, with Wi-Fi details and service categories

The problem

You're already leaving money on the table

Most guests would happily pay for breakfast, a bike, a transfer, or a bottle of wine, if only they knew it was available, and if asking for it were easy. Instead, requests come in scattered across WhatsApp, email, and the front desk, at all hours, in three different languages. Something gets missed, a guest waits too long for an answer, and a service that could have been sold quietly disappears.

  • 01

    Missed upsells

    No one asks about breakfast or a late checkout because there's no obvious way to ask.

  • 02

    Scattered requests

    Messages land in five different places and nothing is tracked.

  • 03

    No visibility

    You don't know what's selling, what guests actually want, or how much extra revenue you're leaving unclaimed.

How it works

One QR code, three steps

  1. 1

    Guests scan and see everything

    No app to download: a link or QR code at check-in opens your digital guide and service menu in their language.

  2. 2

    They request what they need

    Breakfast, a transfer, a bike, a wine tasting: a couple of taps and the request is in, with room number and date already attached.

  3. 3

    You handle it from one screen

    Every request shows up with a clear status (new, confirmed, completed) so nothing slips through, and nothing needs three apps to manage.

Live example

See it the way your guests do

These are real screens from a Tuscan property running Stayly today.

  • Guide home screen, with Wi-Fi details and service categories

    The home screen: Wi-Fi, categories, all in the guest's language.

  • Service catalogue with prices

    The service catalogue, with prices out in the open.

  • Service request form, with room, date and quantity

    The request: the guest fills in room, date and quantity in a few taps.

Open the live example

The example shows the guest side, included in Starter. We'll walk you through in-app payment, the owner dashboard and the AI Concierge in the demo.

Features

Everything your guests need, everything you need to run it

Pricing

Three plans, one goal: guests who ask for less and spend more

  • Starter

    Your digital front desk

    €50a year

    • Multilingual digital guide (check-in, Wi-Fi, house rules, local tips)
    • Full service catalogue: requests for the services you choose to offer
    • Status tracking on every request, for you and your guests
    • No app to download: shared by link or QR code

    Best for: properties just getting started with digital guest services

  • Growth

    Recommended

    Turn requests into revenue

    €100a year

    • Everything in Starter
    • In-app payment: guests pay when they book, no manual invoicing
    • Owner dashboard with analytics: see what sells, when, and to whom
    • Faster payouts, fewer no-shows on paid services

    Best for: properties ready to sell services, not just list them

  • Pro

    Let AI do the upselling

    €200a year

    • Everything in Growth
    • AI Concierge: proactive, personalized suggestions sent to guests at the right moment
    • Smarter recommendations based on weather, length of stay, and booking patterns
    • Maximum revenue per guest with minimum effort from your team

    Best for: properties that want upselling to run itself

All prices exclude VAT.

Not sure which plan fits your property? Book a free 20-minute call and we'll show you.

Who it's for

Built for Tuscany's independent hospitality businesses

Stayly is designed for agritourisms, B&Bs, villas, small hotels and vacation rentals that want to offer a polished, modern guest experience without hiring extra front-desk staff. If you're already juggling guest requests across WhatsApp, email and paper notes, Stayly gives you one place to offer more, and earn more, without adding more work.

FAQ

The questions we get asked most about Stayly

Do guests need to download an app?

No. Everything opens in the browser from a link or QR code: nothing to install, nothing to remember a password for.

How long does it take to set up?

A few days from when you send us your property details and service list. We handle translations and setup for you.

Can I choose which services to offer?

Yes. You decide what's on the menu: breakfast, transfers, bikes, experiences, shop items, anything you already offer or want to start offering.

What happens with payments on Growth and Pro?

Guests pay securely in the app when they book. Funds are settled to your account, and every transaction is visible in your dashboard.

How does the AI Concierge decide what to suggest?

It looks at things like the weather, how long the guest is staying, and what similar guests have booked, then times a relevant suggestion (a bike ride on a sunny day, a transfer request before checkout) instead of guests having to think to ask.

Can I upgrade later?

Yes, at any time. Most properties start with Starter or Growth and move up once they see how much guests are actually asking for.

Free demo

Give your guests a concierge. Give yourself an assistant.

See Stayly running on a real property in under 20 minutes, no commitment, just a look at what it could do for yours.

We reply within 24 hours.

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